Your privacy is important to us. This Privacy Policy explains:

• What personal data is collected by TCSG Academy or provided by you through our interactions, including your use of our website https://www.tcsgroupacademy.com, apps, and services.
• How your personal data will be used, where it is stored, how long it will be kept, and your rights regarding your data.

Please read this Privacy Policy carefully.

Definitions and Interpretation

In this Privacy Policy, the following definitions are used:

• Data Controller: The person or organization responsible for determining the purposes and means of processing personal data.
• Data Processor: A person or organization that processes data on behalf of the Data Controller.
• You, Your, Data Subject: Refers to:
  • Visitors to our website
  • Subscribers to any service we offer through our website
  • Users of our applications
  • Clients or prospective clients who correspond with us via phone, email, or other communication channels
• We, Us, Our: Refers to TCSG Academy, its subsidiaries, and its data processors.
• Personal Data: Any information relating to an identifiable person who can be directly or indirectly identified by reference to an identifier such as a name, ID number, location data, or online identifier. This definition includes a wide range of personal identifiers and reflects changes in technology and data collection practices.

This policy adheres to the applicable data privacy laws, including the General Data Protection Regulation (GDPR), where relevant.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Please review it periodically for any changes. If you do not agree to the amended policy, please stop using our website.

Who We Are (Identity of the Data Controller)

TCSG Academy operates the website https://www.tcsgroupacademy.com and provides financial education, tools, and resources related to personal and business credit management. TCSG Academy, along with its subsidiaries and data processors, acts as the Data Controller responsible for managing and protecting your personal data.

Personal Data We May Collect From You

We may collect and process the following personal data about you:

Personal Data You Provide Voluntarily

We collect data provided by you in order to operate effectively and offer the best experience on our website, products, and services. This includes data you voluntarily provide when you:

• Subscribe to our newsletter
• Register to use our website or app
• Enter into transactions on our website or app
• Submit inquiries or feedback
• Purchase services or products
• Participate in discussion boards or social media features
• Respond to surveys or promotions
• Report problems with our website

This data may include information such as:

• Contact details (email address, phone number)
• Financial information (for transactions)
• Any other details required to deliver our services

What Information We Don’t Collect About You

We do not collect personally identifiable information (PII) unless necessary for providing our services. For example, unless you register for an account or subscribe to our email list, we do not collect your name, age, email, or phone number.

We do not collect or store payment information such as credit card numbers, as all transactions take place with third-party providers (Our Partners).

Data About Children

We do not offer products or services to children under the age of 16. If you are under 16, you may only use our website with the involvement of a parent or guardian. We do not knowingly collect personal data from children without appropriate parental consent.

Information You Provide About Others

When providing personal data about others (e.g., registering an account on behalf of someone else), you represent that you have obtained their consent and have informed them about how their data will be used.

Information Automatically Collected

We may automatically collect certain information when you visit our website using cookies, analytics tools, or through third-party data. This information may include:

• Technical Information: Device identifiers, IP address, browser type, time zone settings, mobile network information, and operating system.
• Usage Information: Pages viewed, search queries, interactions with the site (e.g., clicks and scrolling), and methods of browsing.
• Log Data: Error reports, download errors, or any technical issues you encounter.

This information helps us improve user experience and analyze website performance. We do not link this data with any personally identifiable information unless you have registered for an account or provided it through a form on the website.

Use of Cookies

Cookies may be used on our website to enhance your browsing experience. These small files help us track how visitors interact with the site and remember your preferences.

How We Use Your Data

We use your personal data to:

• Provide services and products you have requested
• Improve and maintain the website and our offerings
• Process transactions and respond to inquiries
• Communicate with you about updates, promotions, and services (with your consent)
• Comply with legal and regulatory obligations

How Long We Keep Your Data

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including for legal and accounting requirements.

Data Sharing and Third-Party Access

We do not sell your personal data to third parties. However, we may share your data with trusted partners, service providers, or processors to help deliver our services.

Your Rights

As a data subject, you have the following rights:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete data.
• Erasure: You can request the deletion of your data in certain circumstances.
• Restriction: You can request the restriction of processing your data.
• Objection: You can object to our processing of your data based on legitimate interests.

To exercise any of these rights, please contact us at admin@tcsgroupacademy.com.

Security Measures

We take reasonable precautions to protect your data, including using encryption and secure storage solutions. However, no system is entirely secure, and we cannot guarantee the absolute security of your data.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at admin@tcsgroupacademy.com.